Privacy policy.

Last updated: 01/04/2025

This Privacy Policy sets out how Balanced Financials Ltd ("we", "our", or "us") collects, uses, stores, and protects personal data in accordance with the General Data Protection Regulation (GDPR) and Irish data protection legislation.

1. Who We Are

Balanced Financials Ltd
Company Registration Number: 763154
Trading as: Balanced Financials
Email: achu@balancedfinancials.ie
Phone: +353 899 695 798

2. What Personal Data We Collect

We may collect the following types of personal and business-related data:

Personal Identification and Contact Data

  • Name

  • Email address

  • Phone number

  • Postal address

  • PPS number

  • Date of birth

Business-Related Data

  • Company name

  • Company registration number

  • Tax registration numbers (e.g. VAT, Income Tax, Corporation Tax)

  • Business address

  • Director/shareholder details (if applicable)

Financial Information

  • Income and expense records

  • Payroll data (employee names, PPS numbers, salaries)

  • Bank details (IBAN, BIC)

  • Invoices and receipts

Technical Data

  • IP address

  • Browser type and version

  • Website usage data (via cookies and analytics tools)

3. How We Collect Your Data

We collect data directly from you when you:

  • Fill out contact or onboarding forms

  • Communicate with us by phone or email

  • Use our services

  • Upload documents via secure platforms

  • Browse our website (via cookies and analytics)

4. Why We Process Your Data

We use your personal data to:

  • Provide bookkeeping, tax, payroll, and financial advisory services

  • Submit tax returns and payroll to Revenue

  • Comply with legal and regulatory obligations

  • Respond to your queries or service requests

  • Improve our services and client experience

5. Legal Bases for Processing

We rely on the following legal bases under GDPR:

  • Contractual necessity – to deliver services

  • Legal obligation – to comply with tax laws and regulations

  • Legitimate interest – to run and improve our business

  • Consent – for marketing communications (you can withdraw anytime)

6. Who We Share Your Data With

We only share your data with trusted third parties when necessary, including:

  • Revenue Commissioners

  • Software providers (e.g. Sage, Surf Accounts, Google Workspace)

  • Payment or invoicing platforms

  • IT and cloud service providers

  • Accountants or legal advisers

All third parties are required to keep your data secure and confidential.

7. International Data Transfers

If we transfer your data outside the EEA (e.g. via cloud-based tools), we ensure safeguards are in place such as:

  • Standard Contractual Clauses (SCCs)

  • Data processing agreements

  • Tools compliant with GDPR standards

8. How We Protect Your Data

We use a combination of technical and organisational measures, including:

  • Encrypted cloud storage

  • Access controls and password protection

  • Secure file-sharing platforms

  • Regular software updates and audits

9. How Long We Keep Your Data

We retain personal data:

  • While you are a client, and

  • For up to 6 years after our engagement ends, in line with Revenue and compliance requirements

We may keep anonymised or aggregated data for analytics and reporting purposes.

10. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (in certain cases)

  • Restrict or object to processing

  • Withdraw consent (where processing is based on consent)

  • Data portability (if applicable)

  • Lodge a complaint with the Data Protection Commission: www.dataprotection.ie

11. Cookies

We use cookies to enhance your website experience. Cookies help us understand how visitors interact with the site and allow us to improve our services. You can control cookie settings via your browser at any time.

12. Contact Us

If you have any questions or concerns about how we handle your data, please contact:

Achuthan Sivadas
Email: achu@balancedfinancials.ie

Phone: +353 899 695 798